Course curriculum
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1
How to use this template
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What is an Inside Sales Agent?
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The Many Roles of the ISA
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Inside the ISA Team
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2
Intro - Phone Sales Mastery for Real Estate Professionals
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Intro
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Phone Sales Mastery for Real Estate Professionals
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The Phone: Your Gateway to Real Estate Success
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Your Journey to Phone Sales Mastery
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Core Frameworks & Techniques
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Comprehensive Curriculum
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Real-World Applications
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Your Call to Action
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Course Recap: Building Your Phone Sales Foundation
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Phone Sales Mastery Review Quiz
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3
Chapter 1
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Dominate Your Real Estate Calls: Mindset Mastery for Inside Sales
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Why Your Mindset Makes or Breaks Your Real Estate Sales
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The Victory Pose: Your Physical Edge in Phone Sales
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The 7-Step Motivation System for Real Estate Calls
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Pre-Call Strategy: Research Like a Private Investigator
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Setting Clear Goals for Every Real Estate Call
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Emotional Intelligence: The Hidden Sales Multiplier
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Chapter Recap: Mindset Mastery for Real Estate Calls
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Mindset Mastery for Real Estate Calls – Review Quiz
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4
Chapter 2: PITCH Framework & Persuasive Communication in Real Estate
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PITCH Framework & Persuasive Communication in Real Estate
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What is PITCH? Your Blueprint for Persuasive Conversations
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P: Solve a Problem - Hook with Real Estate Pain Points
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I: It's Not About You - Focus on Their Real Estate Needs
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T: Talk Less - Use Silence to Uncover Real Estate Goals
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C: Cues - Spot Real Estate Buying Signals
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H: Have the Courage to Ask - Close for Real Estate Commitments
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The PITCH Framework: Chapter Recap
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PITCH Framework Quiz: Mastering Persuasive Real Estate Calls
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5
Chapter 3: Objection Handling with NLP for Real Estate Sales
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Objection Handling with NLP for Real Estate Sales
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Understanding Objections in Real Estate Sales
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Core NLP Techniques for Real Estate Objection Handling
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Advanced NLP Techniques for Inside Sales Agents
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Maintaining Composure Under Pressure
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Implementation Plan & Practice Activities
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Chapter Recap: NLP Mastery for Objection Handling
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Objection Handling with NLP – Real Estate Review Quiz
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6
Chapter 4: Closing Techniques & Advanced NLP for Real Estate Deals
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Closing Techniques & Advanced NLP for Real Estate Deals
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Reading Buying Signals Like a Pro
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Three Power Closing Techniques
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Advanced NLP Techniques for Closing
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The NLP Close: A Step-by-Step Example
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Emotional Intelligence & Technology Tools
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Your Path to Closing Mastery
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Chapter 4: The Complete Closing Arsenal
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Closing Mastery & NLP – Real Estate Review Quiz
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7
Chapter 5: Follow-Up Strategies & Performance Optimization in Real Estate
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Follow-Up Strategies & Performance Optimization in Real Estate
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The Fortune Is In The Follow-Up
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Tailored Follow-Up Strategies By Lead Type
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Strategic Timing & Value-Driven Communication
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Performance Optimization Through Metrics
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Your Structured Follow-Up Workflow
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Your Action Plan: Implementation Steps
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Chapter 5 Recap: Mastering The Art of Follow-Up
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Follow-Up & Performance Optimization – Real Estate Quiz
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8
Final Exam
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Final Exam – Phone Sales Mastery for Real Estate Professionals
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9
Supporting Documents
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Off Market / Cash Buyer Script
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Objections and Rebuttals
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GET INSANELY MOTIVATED TO COLD CALL
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Seller Qualification Sheet
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